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FAQ

At Luxsy Palm Springs, we are dedicated to providing the very best in vacation management. In doing so, we want our guests and homeowners to be well informed.

For Guests

  • Is Luxsy Palm Springs like Airbnb or VRBO?

    Luxsy Palm Springs shares similarities with AirBnB and VRBO but provides a much more luxurious and boutique experience along with concierge services. Each home is thoroughly inspected for comfort and convenience. For more information on the Luxsy Difference, click here.

  • Where do I pick up the keys?

    Our collection of homes use modern security technology and are completely keyless! The passcode will be provided after booking your vacation home and a Hospitality manager will greet you at the home for your check-in and tour.

  • What’s included with the rental in regard to toiletries?

    Each bathroom is stocked with L’Occitane shower gel, shampoo, conditioner, a bar of soap, vanity kit, bath salt, shower cap, and disposable makeup removers.

  • What’s included in the Kitchen?

    Each kitchen is fully stocked with everything you need to prepare a meal. We go beyond this and provide Starbucks® K- Cups, sugar, sweeteners, coffee creamers, spice rack, paper towels, trash bags, cleaning products, dishcloths, sponges, dishwasher pods, laundry pods, bottles of water, and more. It is part of the Luxsy difference!

  • What kind of bedding do you have?

    Our linens are purchased from the same vendor that supplies the most upscale resorts in the world. Each bedroom has 2 sets of sheets, 4 pillow options (flat and full), and our top cover/duvets are washed and sanitized for each guest. No other company in the Palm desert provides this level of detail; we are proud to offer our guests nothing but the best.

  • Is there housekeeping available mid-stay?

    Absolutely! Luxsy Palm Springs is proud to offer expert housekeeping services as a part of our luxury concierge program. You can order daily or mid-stay housekeeping when booking the home at check-out. Learn more by clicking here.

  • Do you provide child care?

    Of course! Whether you need professional babysitting or essential child items, Luxsy provides everything you need through our convenient concierge services. Learn more.

  • Is Luxsy only in Palm Springs?

    Luxsy is proud to serve the Greater Palm Springs area. As of now, this beautiful desert is where we currently operate. Looking for a specific type of vacation home? Reach out to us today and we’ll find the best fit for you.

  • Are pets allowed?

    Some houses allow pets and others do not. Please check the specific listing for each house.

For Homeowners

  • How do I know if my home qualifies?

    Contact us today to see if your luxury home qualifies! A Luxsy representative will walk you through the process for a more personalized experience.

  • How do you keep my house safe and ensure there are no parties?

    Luxsy has partnered with the best in class technology companies that specialize in vacation rental devices. With Luxsy, we always know the decibel level of outside noise, how many guests are in a home, and record activity at the front door. Your home’s safety and security is our top priority.

  • How much can I earn?

    Get an estimate now by filling out our Earning Calculator! Click here.

  • Can you help me find a vacation home?

    Yes, some of our staff are licensed real estate agents, and we have a partnership with a large brokerage in the desert. We can help you every step of the way to ensure your goals are achieved.

  • What are the benefits?

    Luxsy provides homeowners with a wide array of benefits, including 24/7 support, personalized guidance, expert home care, concierge services, and much more! Not to mention your home will retain its value by being professionally maintained at the highest levels. Learn more.

  • Does my home have to be in Palm Springs?

    Luxsy Palm Springs operates in the Greater Palm Springs area, Rancho Mirage, Palm Desert, La Quinta, and Indio. Contacts us today to find out if your home location qualifies.

  • Are there routine inspections?

    Yes! 350-point inspections occur every month to ensure your home is in quality condition and meets our high industry standards. Plus, we do a quarterly inspection. When you partner with Luxsy, we treat your home like it was our very own. We take pride in our properties.

DOWNLOAD OUR FREE RENTAL INCOME ANALYSIS WORKSHEET

Calculate your monthly, yearly and 10 year ROI with our easy to use form. Fully customizable to your specific vacation home.

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